Cancellation policy
Purchase Options Cancellation Policy
Cancellation Rights
You may cancel your purchase option or subscription at any time before the next scheduled order is processed. Once an order has been processed and shipped, our standard refund policy applies.
How to Cancel
To cancel your purchase option or subscription:
- Log into your account at econovelle.com
- Go to your account settings and manage subscriptions
- Select the subscription you wish to cancel
- Or contact us directly at support@econovelle.com
Cancellation Timing
Cancellations must be submitted at least 24 hours before your next scheduled order date to avoid being charged. If you cancel after an order has been processed, you will receive that shipment and be charged accordingly.
Refunds After Cancellation
If you've been charged for an order after requesting cancellation within the proper timeframe, please contact us at support@econovelle.com and we will issue a full refund.
Questions
For any questions about canceling your purchase options or subscriptions, please contact us at support@econovelle.com or call us during business hours.